Thank You for your purchase at FPVpilot.com Please Read___________________________________
FPVpilot.com
will be closed and unable to answers emails or process new orders from
Nov. 20th until Nov. 28th, Dec 21st until Jan. 2nd for Holiday Vacation
time. During this time orders placed prior will still be shipped and
orders placed during will ship after we return.
Thanks for your understanding and Happy Holidays. FPVpilot Team.
We only use USPS for all of our shipping needs so please keep this in mind as we will be unable to ship packages with other shipping companies at this time.
Please Understand this is a Small Part-Time Business for Us.
At certain times there can be a 1-3 weeks in Processing time.
Shipping International orders
can be longer due to Customs Checks.
We ship almost every weekday. We cannot ship on Friday past noon, Saturday, Sunday or Holidays. We will do are very best to treat you the way we would like to be treated. We will also answer your questions in a timely manner but we can't give you the 'immediate' customer service that you probably expect from a full-time business. We
are doing are very best and appreciate your business and your patience.
If you do not agree with the above listed information then please
contact us for a refund if you have already made a purchase.
PayPal Claims/Disputes.
Opening a PayPal
claim while your item(s) is either still processing or about to be
shipped will automatically cancel your order. Your payment will be
refunded within 48-72 hours.
Please Do Not Open a Claim with PayPal if you still would like your item(s).
Please contact us first and so we can help resolve any issues or questions you might have.
We will always respond in a timely manner.
Thank You, FPVpilot.com team
Item(s) will be shipped by USPS except
weekends and holidays. If your address and PayPal
account are not confirmed with PayPal
then please allow additional 2-5 days for payments to clear even when
using a credit card. E-checks can take 7-14 day's to clear.
International
orders outside US are shipped using
USPS Standard Parcel Post unless other shipping arrangements have been
made with FPVpilot.com. Please allow 2-4 weeks for delivery when using
Parcel Post shipping. You can change or cancel order anytime before we
ship it but once it ships we can not make any changes or cancellations.
You have 30 days to return un-used item(s) in new condition starting
from the date delivered. Only items purchased through FPVpilot.com's
web site qualify. Items purchased through eBay or other sales are
subject to their description in the listing and do not pertain to
this.
Our packaging is designed to Reduce Shipping Weight
and also Paper, Bag Waste so no fancy boxes to throw away only what is
required for proper shipping. Please Help us reduce waste, Let's
protect the environment together!
Return Policy
Prior
to returning you must contact us at email
FPVpilot@verizon.net for a
RMA number. Items returned without an RMA
number may take much longer to process. Due to the nature of the RC
hobby (crashing) only unused or defective items maybe returned.
Note:
International
Orders. Due to Customs Inspections packages can be delayed 2-5 weeks.
Please allow for this before reporting lost or missing package(s) to
us.
As of Jan. 1st, 2010 the US
Post Office (USPS) no longer gives
tracking info with Parcel Post shipping and only gives delivery
confirmation. If you would like Tracking then please
contact us for an upgrade in shipping to Priority or Express at
additional cost.
Thank You, Mike & Scott @ FPVpilot.com